We regard the lawful and correct treatment of personal information as very important to our successful operation and to maintaining confidence between us and those with whom we carry out business. We will ensure that we treat personal information lawfully and correctly.
To this end we fully endorse and adhere to the principles of the General Data Protection Regulation (GDPR).
“Personal data” is information that relates to an identifiable person who can be directly or indirectly identified from that information, for example, a person’s name, identification number, location, online identifier. It can also include pseudonymised data.
DATA PROTECTION PRINCIPLES
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:
- processing will be fair, lawful and transparent
- data be collected for specific, explicit, and legitimate purposes
- data collected will be adequate, relevant and limited to what is necessary for the purposes of processing
- data will be kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
- data is not kept for longer than is necessary for its given purpose
- data will be processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
- we will comply with the relevant GDPR procedures for international transferring of personal data
INFORMATION COLLECTION AND USE
Sydor collects some information that cannot be traced back to a specific individual. For example, our web servers automatically record the IP address (the general location where the user is logged) of each visitor to our Website and tracks how many people visit the Website. This information is used to administer and specialize the Website more effectively and gain general information about the backgrounds and sources of visitors.
COOKIES AND SIMILAR TECHNOLOGIES
We want to communicate with you only if you want to hear from us. We will send you emails relating to Sydor. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may unsubscribe at any time in the last email you received.
You may also update your subscription preferences by clicking on the link in the bottom of any email you receive from Sydor.
Even if you have opted out of receiving promotional communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the products you have requested or services we provide to you, or if you contact us with an inquiry.
INFORMATION SHARING AND DISCLOSURE
Sydor will not rent, sell, or lease personal information with other organizations.
SAFEGUARDS AND RETENTION
Sydor takes reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.
We only retain personal information for as long as is necessary for the purpose for which it was collected.
EUROPEAN USERS AND YOUR RIGHTS
Access, Correction, Deletion
Users residing within the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided to us. If you wish to access or amend any Personal Data we hold about you, or to request that we delete any information about you please use the Contact Us
THIRD PARTY LINKS
Sydor is the legal entity that determines the purposes and means of the processing of Personal Data. As the Data Controller, SYDOR takes all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.
Sydor is a Data Controller as well as a Data Processor. However, there are times when Sydor uses trusted third-party service providers to help us collect and process information. These third party Processors may have access to, store, or process Personal Data or Customer Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information and conform to our privacy standards.
SYDOR strives to keep all personal information complete, up-to-date and accurate. You or a person authorized on your behalf has the right to request changes or corrections to inaccurate or incomplete information. If you have any questions, please reach out to us via one of the avenues listed below.
291 Millstead Way
Rochester, NY 14624
Voice: +1 585.278.1168
Fax: +1 585.278.1169